5-Truths About Root Cause Analysis (Learned from the Japanese) root cause analysis Jul 03, 2023

When I worked in Japanese Automotive over two-decades ago, my first role was in Quality Assurance.

  • My primary responsibility was to investigate quality defects for Honda of North America,
  • Lead a team to resolve the issue and then
  • Report the entire investigation analysis to the 4-Horsemen (watch...
Continue Reading...
Solve Complex Problems with the Ishikawa root cause analysis Apr 08, 2023

 In this video, I'll share how to use the Ishikawa (also known as the Fishbone) to solve complex problems in your business.

Continue Reading...