5-Truths About Root Cause Analysis (Learned from the Japanese)Jul 03, 2023
When I worked in Japanese Automotive over two-decades ago, my first role was in Quality Assurance.
- My primary responsibility was to investigate quality defects for Honda of North America,
- Lead a team to resolve the issue and then
- Report the entire investigation analysis to the 4-Horsemen (watch my recent Youtube Video. where I explain the 4-Horsemen)
- And how we would GUARANTEE that issue would never happen again.
It was a huge responsibility for a 25 year old engineer!
However, learning how to solve problems and get the the root cause from Japanese teachers, built my problem solving skills from ZERO to EXPERT in just three-years.
I discuss the 5-Truths I learned about Root Cause Analysis in my recent YouTube video.
Spoiler alert: Working 20 hour days to solve a problem did happen! The video details what I learned plus the 1-Statement that changed my perspective on Japanese training and coaching methods.