Get to the Root Cause of— Any Problem

 

The exact process I learned from Japanese Sensei while working in Japanese Automotive — now accelerated with AI.
LIMITED TIME OFFER

Tired of Solving the Same Problem Over and Over?

 

Recurrences — A problem surfaces. The team scrambles. A fix gets implemented. Everyone moves on. One month later — it's back. And you're right back where you started.

Treating the Symptom, Not the Root Cause — This is not a people problem. It is a methodology problem. Most organizations don't investigate problems. They react to them. They treat the symptom that's loudest, implement the first fix that sounds reasonable, and call it done. They never get to the root cause.

What the Best Organizations Do Differently — The organizations that stop recurring problems permanently do something different. They follow a structured methodology. They follow the evidence. They do not chase assumptions. They get to the root cause — they fix it and prevent recurrence. They have a formal process to start, investigate, and close every investigation.

The Japanese Methodology — A methodology developed in Japan, refined on factory floors, and proven across manufacturing environments worldwide. I know it because I was taught it directly by Japanese Sensei. And now I've built this course to teach it to you.

The information in this course is the exact method I learned from Japanese Sensei.

For nearly three decades I've worked inside continuous improvement — not as a consultant observing from the sidelines, but as a practitioner on the floor, leading investigations, building teams, and sitting across the table from some of the most rigorous problem-solvers in the world.

For over a decade I trained directly under Japanese Sensei, making multiple trips to Japan to learn this methodology at its source. I learned from the people who built it — teachers who asked me the tough questions and expected me to find the answers. They taught me how to break down problems and implement corrective actions at the process level. They taught me how to tell the story of a problem in a way that anyone in the room could understand.

It took years of trial and error to master what I now teach in this course.

What you'll learn here isn't theory. It's the same structured thinking I've applied across real investigations — in manufacturing environments where recurring problems were costing organizations time, money, and credibility.

And I've built it for the modern manufacturing professional — integrated with AItools that accelerate the work without replacing the discipline behind it.

Any of this sound familiar?

 

âś— You've closed out a problem you thought you'd fixed, only to see it pop up again.

✗ You've sat in a problem-solving meeting where the "root cause" turned out to be "operator error" — and nothing about the actual process changed.

âś— You're tired of seeing "retrain" as the fix, because you know retraining is not a corrective action.

âś— You've written a corrective action response to a customer complaint with little confidence you've fixed the root of the problem.

âś— Your 5-Why analysis never quite makes sense and feels like you're forcing it to fit the outcome leadership wants.

âś— You lack the confidence to challenge weak root causes and countermeasures.

âś— You're constantly fighting the same problems without clarity and a proven process to follow.

✗ You know there must be a better system for solving problems — you just haven't found it.

Why This Course Is Different

Most Root Cause Analysis courses teach you about the tools — the fishbone, the A3, the 5-Why. This course teaches you the tools too. But more importantly, I teach you where each tool belongs in the process. What it is. How to apply it. And exactly where in the investigation to use it to get to the actual root cause. That's how I was taught by Japanese Sensei.

A demonstrated, step-by-step process — Follow along as I walk you through every tool, every technique, and every decision point — in sequence, the way a real investigation actually unfolds.

Immediate application of a proven methodology — I've spent nearly thirty years applying what's in this course. Every lesson is built to transfer that training to you completely, practically, and in a format you can apply immediately — both in the course case study and on the job.

Modernized with AI integration — Every principle taught in this course ends with an AI Lab. You'll learn key RCA prompts that accelerate your investigations without replacing the thinking behind them.

The "Earn It First" philosophy — You do the hard work manually on a real manufacturing capstone scenario before the AI Labs. That's how real learning happens — and it's how you build the confidence to lead investigations that hold up under pressure, in front of leadership, and on the production floor.

The Gemba Room — Every learning section includes a Gemba Room — a dedicated space where you can bring your questions directly to me and get coaching on your thinking as you work through the material.

Peak Inside the Course

  1. Module 1: Course Structure and Overview

    1. How this Course is Designed
    2. Navigation and Video Controls
    3. Your Expectations for Me and this Course!

  2. Module 2: The Fundamentals of RCA

    1. Module Overview
    2. 5-Principles of Root Cause Analysis: The 90% and 10% Rule
    3. What Is a Problem? Identifying the GAP
    4. What Is Root Cause Analysis? Bridging the GAP

  3. Module 3: Define the Problem

    1. Module Overview
    2. Perceived Problems: The First Problem You Notice is Not the Problem to Solve
    3. 3-Key Elements ALL Problem Statements MUST HAVE
    4. Get Clarity with the Problem Statement: How the 5W2H Matrix Does the Heavy Lifting
    5. Hidden in the Data: How to Use Data Analysis to Extract Information
    6. Don't Investigate Everywhere: How the Process Map Tells You Exactly Where to Look
    7. Don't Build a Crowd — Build a Team: How to Assemble the Right People for Root Cause Analysis
    8. The Story Begins: Updating Your A3 After Defining the Real Problem
    9. Exercise: Welcome to the Cornerstone Coffee Company (45-60 Minutes)

  4. Module 4: Isolate the Direct Causes

    1. Module Overview
    2. PRE-WORK: Understanding Cp/Cpk
    3. Focus on the Few - Brainstorming Methods that Work
    4. Build a Laser Focused Data Collection Plan
    5. From Hypothesis to Fact: Prove Your Case
    6. A3 Update: Isolate the Direct Cause
    7. CAPSTONE: Cornerstone Coffee Company (60-90 Minutes)

  5. Module 5: Get to the Root Cause

    1. Module Overview
    2. The 5 Why Analysis: How to Get it Right (EVERY TIME!)
    3. Putting it all Together: The Root Cause Statement
    4. A3 Update: Get to the Root Cause
    5. CAPSTONE: Cornerstone Coffee Company (75-90 Minutes)

  6. Module 6: Sustain the Corrective Actions

    1. Module Overview
    2. Countermeasure Ladder
    3. Close the GAP: Sustain, Control, Train
    4. A3 Update: Sustain the Corrective Actions
    5. CAPSTONE: Cornerstone Coffee Company

  7. Module 7: Hansei: A Personal Reflection for Improvement

    1. Making it Official: Present A3 to Leadership
    2. The Kaizen Discipline: Hansei, Reflect, Improve

Everything You Need to Get to the Root Cause of Any Problem is Inside this Complete System

Most Root Cause Analysis training teaches you the tools. This course teaches you the process — a complete, step-by-step investigationmethodology built on the same principles I learned directly from Japanese Sensei while working in Japanese Automotive. You'll learn not just what each tool is, but where it belongs in the investigation and exactly how to apply it to get to the actual root cause.

Every lesson is demonstrated through a manufacturing case study — then immediately applied through a hands-on practice, Capstone scenario so you build the skill, not just the knowledge. The course is modernized with AI Labs built into every module — structured prompts that pressure-test your thinking and accelerate your analysis after you've done the hard work manually.

Whether you're a Quality Engineer responding to a customer complaint, an improvement manager leading your first formal investigation, or an Operations Supervisor tired of watching the same problems come back — this course gives you the process, the confidence, and the edge to fix problems permanently. This is not certification prep. This is the real methodology, taught exactly the way I learned it.

Limited Time Offer: Founder's Price

Founder's Price: $297 - After clock runs out Price will be $497

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Founder's Price

$297

After Clock Ends: $497

  •  Learn a lifelong skill learned directly from Japanese Sensei
  • A complete, step-by-step RCA process you can apply immediately
  • Every tool demonstrated in a real manufacturing case study
  • Hands-on practice through a full capstone scenario
  • AI Lab prompt packages built into every module
  • The Gemba Room — get direct coaching from the instructor
  • All student workbooks and exercise downloads
  • Lifetime access to all videos, downloads, and course materials
  • All future updates and additions at no additional charge
  • The exact methodology used in Japanese Automotive manufacturing — yours to keep forever
  • 15-Day Guarantee 
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